The Finance system provides business processes across four functional areas of accounting;
All of the University’s financial data must be recorded in the Finance system to allow the periodic reporting of the University’s financial statements.
University staff with the appropriate role-based authorisations.
Core Finance – Finance staff
Management information – Schools/services managers and administration staff
Systems are normally available and supported during core business hours 8.30 – 17.00hr Monday to Friday, excluding University closure periods. Certain systems are available, outside of the above hours but not normally supported.
The ISS “at risk” period is 07:00-09:00 every Tuesday. Further planned maintenance times will be publicised in advance if there will be a disruption to the service.
All data is securely held and backed-up daily.
An introduction to the University’s business systems starts at http://www.ncl.ac.uk/itservice/adminsystems.
Training guides, frequently asked questions and information about training courses are available from http://www.ncl.ac.uk/itservice/sap-training.
Additional support is available via the ISS Service Desk on 5999 or email@example.com.
All incidents relating to this service will be handled according to the ISS Incident Management and Major Incident Management processes.
Access to the core business systems:
To request changes to the system:
Requests for any other aspect of the service should be made via the ISS Service Desk on 5999 or firstname.lastname@example.org.
Users are expected to comply with the regulations that are specified on the relevant User Registration form.
Make use of the documentation and the local support service before contacting the Service Desk for help.