Policies
Read our policies which form part of our terms and conditions.
Take a moment to read through our policies, which outline important information and are a part of the terms and conditions of living in our residences. If you have any questions or need further clarification get in touch, we're here to help.
Please also take a look at our Residence Handbook (Resident Handbook 24-25) and our Terms and Conditions (Terms and Conditions 2024-25 - Standard or Terms and Conditions 2024-25 - Family/Couple).
These policies are for the academic year 2024-25. If you require a previous version of a policy, please Contact Us.
Additional information
You may also find the following information of benefit to you while living in our residences:
- Accommodation Code
- Accommodation Student Charter
- How to connect to Wi-Fi
- Electrical Safety Information for Students
You find our Cleaning Service Level Standards here:
What happens if I do not follow the accommodation policies?
Our policies have been put in place to ensure our residences are a safe environment for all. Failure to follow the policies may lead to disciplinary action being taken against you, with outcomes ranging from safety training to a monetary fine or eviction.
Do the managed partnership residences have their own policies?
The policies we have apply to all of our University-owned accommodation. As a result, regardless of which accommodation you are assigned, we recommend that you read and follow them. Managed partnership accommodation may have their own policies so it is important that you also read through them when signing your contract.