Staff Profile
Professor Diana Gregory-Smith
Professor of Marketing & Sustainability
- Email: diana.gregory-smith@ncl.ac.uk
- Telephone: +44 (0) 191 20 81729
- Address: Newcastle University Business School, Newcastle University
5 Barrack Road, Newcastle upon Tyne
NE1 4SE
Professor Diana Gregory-Smith is a Professor of Marketing & Sustainability within the Marketing group. She joined Newcastle University Business School in March 2019, having previously worked at the University of Birmingham, University of Sheffield and Durham University. She initially held a position as a Graduate Teaching Assistant at the University of Nottingham (Business School), where she also completed her PhD in 2012.
Diana's research crosses over several fields: 1) ethical and sustainable marketing and consumption; 2) employee pro-environmental behaviour in the workplace; 3) the psychology of decision making and behaviour change; 4) health and social marketing; 5) technology and consumer behaviour. As an interdisciplinary researcher, Diana's work has been published in a range of subject-specific and interdisciplinary journals such as the Psychology and Marketing, Journal of Marketing Management, Journal of Business Ethics, European Management Review, Annals of Tourism Research, Tourism Management, Journal of Sustainable Tourism, Technological Forecasting and Social Change, Studies in Higher Education, and Frontiers in Psychology, amongst others.
She sits on the Editorial Board of the British Journal of Management and Journal of Sustainable Tourism. Diana is also an Associate Editor for the Journal of Marketing Management; Business and Society Review; and Frontiers in Sustainability. She has been co-editing several special issues in top international journals including: Journal of Product Innovation Management, Journal of Business Ethics, Technological Forecasting and Social Change, and Journal of Marketing Management.
Diana is also the co-editor of the Handbook of Employee Pro-Environmental Behaviour, Cheltenham: Edward Elgar. This is an interdisciplinary research handbook that brought together experts from the fields of organisational psychology, human resource management and social marketing to discuss the latest research, challenges and future directions in pro-environmental behaviour in the workplace.
https://www.e-elgar.com/shop/research-handbook-on-employee-pro-environmental-behaviour
Her engagement and impact activities to date include collaborations with both for-profit and non-profit organisations such as: Procter & Gamble – a multinational manufacturer of personal and household care products; Northumbrian Water Group – a holding company for several companies in the water supply and sewerage industries; Northern Gas Network – a gas and energy supplier; Do Gooder – a creative and strategy agency that focuses on supporting businesses/brands concerned with sustainability and social issues; Global Action Plan – a charity delivering environmental and wellbeing behaviour change interventions; and Plusnet – a telecoms and internet provider.
Diana's research has been funded by OFWAT; UKRI-OFGEM; UK Government-North of Tyne Combined Authority; Innovate UK-Global Challenges Research Fund; ESRC; Procter & Gamble (USA and UK); European Regional Development Fund (Arrow project); Lloyds Banking Group Centre for Responsible Business; EPSRC (via Impact Acceleration Account; and the British Psychological Society. See below examples of ongoing/recent projects funded via large and multi-million external grants:
https://www.ncl.ac.uk/press/articles/archive/2020/08/advancingcirculareconomy/
https://ebusiness.ncl.ac.uk/projects/customer-energy-village/index.php
https://www.ncl.ac.uk/press/articles/latest/2021/10/fairwater/
Diana is a Member of the Chartered Institute of Marketing and Fellow of the Higher Education Academy with over 16 years of full-time teaching experience at both undergraduate and postgraduate level in the UK. Her teaching is closely informed by her academic research and collaborations with partners from the industry. She adopts a teaching style encourages continuous interaction and reflection, as well as the development of key academic and practical skills.
Google Scholar https://scholar.google.co.uk/citations?hl=en&user=bBha_BYAAAAJ&view_op=list_works&sortby=pubdate
ORCID https://orcid.org/0000-0001-9828-0933
SCOPUS https://www.scopus.com/authid/detail.uri?authorId=55539329100
Research Gate https://www.researchgate.net/profile/Diana_Gregory-Smith
Diana's research agenda is unified by the broad research question of “How can marketing and behaviour change strategies be used to enhance the wellbeing of people and welfare of organisations and the environment?”. Her research crosses over several fields: 1) ethical and sustainable marketing and consumption; 2) employee pro-environmental behaviour in the workplace; 2) the psychology of decision making and behaviour change; 3) health and social marketing; 4) technology and consumer behaviour.
Diana's academic research interests and my impact/engagement activities with industry are dedicated to resolving challenges that the world is facing today such as environmental issues (e.g. waste, resources use, sustainable and green consumption) and health issues (e.g. alcohol consumption, weight management). Having started with a marketing and consumer psychology background (i.e. focused on decision making, emotions and ethics while studying for her PhD), her research interests and approach have evolved so that they incorporate technology/digital components (e.g. websites, online tracking tools, mobile apps) and look holistically at individuals’ concurrent roles and choices (e.g. as consumers, as employees, as tourists, as community members) which affect their personal wellbeing and the environment they work and live in.
Thus, using both qualitative and quantitative approaches, Diana's work is dedicated to finding out how people can be motivated to embrace more sustainable and healthier lifestyles, and how businesses can be encouraged to adopt more responsible practices that benefit society and the environment.
Google Scholar https://scholar.google.co.uk/citations?hl=en&user=bBha_BYAAAAJ&view_op=list_works&sortby=pubdate
ORCID https://orcid.org/0000-0001-9828-0933
SCOPUS https://www.scopus.com/authid/detail.uri?authorId=55539329100
Research Gate https://www.researchgate.net/profile/Diana_Gregory-Smith
At Newcastle University, Diana has been teaching on a range of modules including Strategic Global Marketing (NBS8124) and International Marketing (NBS8101) at the MBA level and Consumer Behaviour (MKT2012) at UG level.
Diana is a Member of the Chartered Institute of Marketing and Fellow of the Higher Education Academy with over 16 years of teaching experience at both undergraduate and postgraduate level in the UK HE system. Her teaching is closely informed by her academic research and collaborations with partners from the industry. She adopts a teaching style encourages continuous interaction and reflection, as well as the development of key academic and practical skills.
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Articles
- Al Mahrizi ASK, Gray T, Gregory-Smith D, Stead SM. The Role of Stakeholder Participation in Oman's Tourism Planning System. Tourism Planning & Development 2024, Epub ahead of print.
- Alabed A, Javornik A, Gregory-Smith D, Casey R. More than just a chat: a taxonomy of consumers’ relationships with conversational AI agents and their well-being implications. European Journal of Marketing 2024, 58(2), 373-409.
- Wells VK, Ciocirlan CE, Manika D, Gregory-Smith D. Green, keen, and somewhere in between: An employee environmental segmentation study. Journal of Cleaner Production 2024, 445, 141296.
- Kutaula S, Gillani A, Gregory-Smith D, Bartikowski B. Ethical Consumerism in Emerging Markets: Opportunities and Challenges. Journal of Business Ethics 2024, 191, 651-673.
- Apostolidis C, Shams R, Gregory-Smith D, Vrontis D, Bian X, Belyaeva Z, Papagiannidis S. Technology as a catalyst for sustainable social business: Advancing the research agenda. Editorial introduction to the special issue. Technological Forecasting and Social Change 2022, 183, 121946.
- Savelli E, Gregory-Smith D, Murmura F, Pencarelli T. How to communicate typical-local foods to improve food tourism attractiveness. Psychology & Marketing 2022, 39(7), 1350-1369.
- Avis M, Konopka R, Gregory-Smith D, Palakshappa N. Disentangling Consumers’ CSR Knowledge Types and Effects. Sustainability 2022, 14(19), 11946.
- Alabed A, Javornik A, Gregory-Smith D. AI anthropomorphism and its effect on users’ self-congruence and self–AI integration: A theoretical framework and research agenda. Technological Forecasting & Social Change 2022, 182, 121786.
- Verfuerth C, Gregory-Smith D, Oates CJ, Jones CR, Alevizou P. Reducing meat consumption at work and at home: facilitators and barriers that influence contextual spillover. Journal of Marketing Management 2021, 37(7-8), 671-702.
- Ciocirlan CE, Gregory-Smith D, Manika D, Wells V. Using Values, Beliefs, and Norms to Predict Conserving Behaviors in Organizations. European Management Review 2020, 17(2), 543-558.
- Verfuerth C, Jones CR, Gregory-Smith D, Oates C. Understanding contextual spillover: Using identity process theory as a lens for analysing behavioural responses to a workplace dietary choice intervention. Frontiers in Psychology 2019, 10, 345.
- Manika D, Gregory-Smith D, Wells V, Trombetti E. 'Student Switch Off!': How do university students respond to a corporate-sponsored pro-environmental social marketing campaign?. Studies in Higher Education 2019, 44(9), 1691-1706.
- Manika D, Gregory-Smith D, Papagiannidis S. The influence of prior knowledge structures on website attitudes and behavioral intentions. Computers in Human Behaviour 2018, 78, 44-58.
- Manika D, Gregory-Smith D, Antonetti P. Pride in Technology‐Based Health Interventions: A Double‐Edged Sword. Psychology & Marketing 2017, 34(4), 410-427.
- Manika D, Gregory-Smith D. Health marketing communications: An integrated conceptual framework of key determinants of health behavior across the stages-of-change. Journal of Marketing Communications 2017, 23(1), 22-72.
- Gregory-Smith D, Manika D, Demirel P. Green intentions under the blue flag: Exploring differences in EU consumers’ willingness to pay more for environmentally-friendly products. Business Ethics: A European Review 2017, 26(3), 205-222.
- Gregory-Smith D, Manika D, Wells V, Veitch T. Examining the Effect of an Environmental Social Marketing Intervention among University Employees. Studies in Higher Education 2017, 43(11), 2104-2120.
- Gregory-Smith D, Manika D. Consumers’ identities and compartmentalisation tendencies in alcohol consumption. Journal of Marketing Management 2017, 33(11-12), 942-972.
- Gregory-Smith D, Wells V, Manika D, McElroy D. An environmental social marketing intervention in cultural heritage tourism: a realist evaluation. Journal of Sustainable Tourism 2017, 25(7), 1042-1059.
- Wells V, Taheri B, Gregory-Smith D, Manika D. The role of generativity and attitudes on employees home and workplace water and energy saving behaviours. Tourism Management 2016, 56, 63-74.
- Manika D, Gregory-Smith D, Wells V, Comerford L, Aldrich-Smith L. Linking Environmental Sustainability and Healthcare: Exploring the effects of an energy saving intervention in two hospitals. International Journal of Business Science and Applied Management 2016, 11(1), 32-54.
- Wells V, Gregory-Smith D, Taheri B, Manika D, McCowlen C. An Exploration of CSR Development In Heritage Tourism. Annals of Tourism Research 2016, 58, 1-17.
- Manika D, Wells V, Gregory-Smith D, Gentry M. The Impact of Individual Attitudinal and Organisational Variables on Workplace Environmentally Friendly Behaviors. Journal of Business Ethics 2015, 126(4), 663-684.
- Schutte L, Gregory-Smith D. Neutralisation and mental accounting in ethical consumption: The case of sustainable holidays. Sustainability 2015, 7(6), 7959-7972.
- Wells V, Manika D, Gregory-Smith D, Taheri B, McCowlen C. Heritage tourism, CSR and the role of employee environmental behavior. Tourism Management 2015, 48, 399-413.
- Gregory-Smith D, Wells V, Manika D. An Environmental Social Marketing Intervention among Employees: Assessing Attitude and Behaviour Change. Journal of Marketing Management 2015, 31(3-4), 336-377.
- Gregory-Smith D, Smith A, Winklhofer H. Emotions and dissonance in ‘ethical’ consumption choices. Journal of Marketing Management 2013, 29(11-12), 1201-1223.
- Wells VK, Greenwell F, Covey J, Rosenthal H, Adcock M, Gregory-Smith D. An exploratory investigation of barriers and enablers affecting investment in renewable companies and technologies in the UK. Interface Focus 2013, 3(1), 20120039.
- Gregory-Smith Ene D, Schofield P. An integrated approach to consumer decision making for budget city breaks: the role of emotion. International Journal of Tourism Research 2011, 13, 4.
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Book Chapters
- Verfuerth C, Gregory-Smith D. Spillover of pro-environmental behaviour. In: Wells, VK; Gregory-Smith, D; Manika, D, ed. Research Handbook on Employee Pro-Environmental Behaviour. Cheltenham: Edward Elgar, 2018, pp.455-484.
- Wells VK, Gregory-Smith D, Manika D. Introduction to the Research Handbook on Employee Pro-Environmental Behaviour. In: Wells,VK; Gregory-Smith,D; Manika,D, ed. Research Handbook on Employee Pro-Environmental Behaviour. Cheltenham: Edward Elgar, 2018, pp.1-12.
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Conference Proceedings (inc. Abstract)
- AlAbed A, Javornik A, Gregory-Smith D, Casey R. I and AI: Towards a Typology of Relationships between the Self and Anthropomorphised AI. In: Proceedings of the European Marketing Academy 51st. 2022, Budapest: European Marketing Academy.
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Editorials
- Tarba SY, Ahammad MF, Gregory-Smith D, Cooper CL, Bauer F. The role of innovation in for-profit firms' tackling of grand challenges: Special issue editorial. Journal of Product Innovation Management 2024, 41(2), 161-167.
- Glavic P, Gregory-Smith D, Murmura F, Olayide OE, Djekic I. Editorial: Organizational and consumption perspectives on sustainable food culture. Frontiers in Sustainability 2023, 4, 1237154.
- Manika D, Gregory-Smith D. Advancing spillover research: behavioural, contextual and temporal approaches. Journal of Marketing Management 2021, 37(7-8), 595-598.