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Training and Support

Overview

Training

You only need to bring a notepad. We don’t need any cells to train you on the instrument. The first induction addresses the basic use of the instrument and software, rather than establishing your specific experiment.

Please complete the following form to register with the facility.

Support

Find support on using our instruments. If you're having problems, read our troubleshooting information. If you are still experiencing issues, contact us.

Analysis of flow cytometry data can be daunting especially if you're new to the technology. If you require help with analysis using any software we are available to assist. Just contact any member of the team and we can help you with your experiments.

Health and safety

It is essential that all users of the FCCF adhere to local and university-wide health and safety regulations. Staff will ask you to provide relevant risk assessment documentation when you register with us and ask you to read and complete a SOPRA.

Further information regarding health and safety can be found on our website

Download our health and safety documentation (PDF: 672 KB)


Using our instruments

Here are a few guidelines for support using our instruments.

The points below give you tips for using our instruments. If you have any other questions, please contact us.

Setting up a new experiment

What you'll need to bring with you depends on how complex the experiment is. Simply speaking, you'll need:

  • unstained cells
  • single antibody stained cells
  • single stained compensation beads (if your panel requires compensation)
  • unstained/negative compensation beads
  • fully stained 'experimental' cells

Number of events

The number of events you need to acquire and record depends on:

  • how rare your population of interest is
  • the amount of debris in your sample
  • the number of of dead/dying cells in your sample

All events

Your cells will be recorded as 'All Events' as you leave the stopping gate if they are:

  • rare cell populations
  • large amounts of debris
  • large amounts of dead or dying cells

To get an accurate number of cells of interest recorded, make sure to change your stopping gate to the population of interest.

Flow rates

There are low medium and high flow rates.

The higher the flow rate, the faster your cells will run through the instrument.

You need to take care. Running the instrument on higher flow rates increases the spread of your populations. This can mask subtle shifts in fluorescence otherwise visible on lower flow rates.

Best practice is to pick a flow rate and be consistent between all samples.

Data and experiment storage

At the start of a new calendar month all data is backed up. Experiments are removed from your user profile.

To find your experiments look in the R drive before you come to the instrument. Locate them by instrument configuration, year, month, experiments, and user name.

Alternatively a copy is held locally on each instrument's D: drive.

VIDEO: BDFACSCanto II fluidics shutdown

VIDEO: Changing waste and sheath


Cell Sorting

We have three cell sorters across our two sites. On these pages you'll find support for using them. You can find information about them on our equipment pages.

Cancellation policy

Sorts can be cancelled fully with no charge up to 24hrs before the start time.

Any sorts that are cancelled within 24hrs of starting but before 5pm the day before, are charged at 1/2cost with a 30 minute minimum time.

Sorts cancelled after 5pm the day before and within 24hrs are fully charged.

If someone can be found to fill a cancelled sort slot then no charges are levied against the initial user. All cancellation cases are reviewed by FCCF staff personally so please contact us to discuss any and all cancellations.


Encountering problems

Here are a few points for support if you're having trouble using our instruments.

The points below will help you troubleshoot common issues. If you have any other questions, please contact us. 

Trouble acquiring events

Remember to click the 'little green arrow' to the left hand side of your tube.If this is not clicked, the software will not let you acquire. 

Cells have disappeared

If your cells have disappeared, check that the FSC and SSC settings the same as previously used.The cytometer may have reverted to higher FSC and SSC, pushing your cells off axis.

No events appearing

If no events appear, it is likely that the instrument is either blocked or has air bubbles causing problems inside the flow cell.Contact a member of staff to help you rectify the issue.Also check your sample doesn’t contain any clumps of cells which can block the instrument.If you can see any particulate material this will block the instrument. Your sample will require filtering before running again. 


Software

Our software helps you analyse acquired data quickly and efficiently, remote from the instruments.

Accessing the software

You can access a comprehensive suite of flow cytometry analysis software at each of our two sites. If you require any help in using the software below to analyse your data please contact a member of the FCCF team and we will assist you with your analysis.

FCS Express 6

We have a site license for this software. Visit their website for information and Contact Us for access

Diva Software

This is for running BD instrumentation. Download the reference guide (PDF: 3.7 MB).

FCAP Array Software

This is for bead based multiplex assays (CBA assays).

FlowJo 

This is for offline analysis of data. Visit their website for information and technical support.

Modfit Software

This is for curve fitting ie DNA analysis. Visit their website for information and technical support.


Consumables

Ordering consumables

We sell a variety of consumables for use in the FCCF such as: 

  • FACS Tubes (125 per pack)
  • 35uM cell filters
  • Tali analysis slides
  • Seahorse media and plates

Please complete orders in the PPMS system to order consumables for collection.


Protocols

The FCCF has tried and tested protocols which can improve the quality of your data. Newcastle University staff and students can access these protocols here [Internal].