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Admissions Complaints and Appeals Procedure – October 2017
e)
The Appeals Officer shall determine the outcome of the appeal.
f)
The outcome may include:
(i) dismissal of the appeal or
(ii) finding the appeal justified
g)
If the outcome is (f ii) above, the Appeals Officer shall determine the University response.
h)
As soon as possible after completion of the investigation, which shall be conducted as
expeditiously as is reasonably practicable, the nominated administrative officer shall notify the
appellant in writing of the outcome and consequential action, if any, to be taken. This will
include a summary of reasons for the decision.
E Application for Review of Outcome
a)
An application for review of the outcome of a complaint or appeal shall be admissible only on
the ground of procedural irregularity on the part of the Admissions Officer or Complaints or
Appeals Officer.
b)
A person wishing to apply for a review of the outcome of a complaint or appeal shall do so in
writing, addressing the application to the Academic Registrar, Newcastle University, King’s
Gate, Newcastle upon Tyne, NE1 7RU within 14 days of notification of the outcome of the
investigation. The Academic Registrar may dismiss an application which does not provide a
prima facie
case on the specified ground.
c)
If the Academic Registrar, having reviewed the original complaint or appeal file and sought
any evidence as appears to be necessary to reach a decision, considers there to be grounds for
review, the matter shall be referred to the Pro-Vice-Chancellor for Learning and Teaching.
d)
The Pro-Vice-Chancellor shall determine the outcome of the review which shall be final.
There shall be no further opportunities for review within the University.
Lucy Backhurst, Head of Recruitment and Admissions