Education Agents for Students
About our representatives
Newcastle University works with approved representatives (agents) worldwide to offer assistance and counselling to prospective students and applicants. These counsellors can help you find the right institution and course. They can also support you throughout the application process.
The Global Recruitment Team (International) works closely with the agents. They ensure they have up-to-date information on our programmes, application procedures and any other university related information.
The University pays commission to these agents if you receive their support and enrol at Newcastle. Use of their services won't affect your chances of being accepted for a course. We work with agents because it extends our global presence. Many students find it beneficial to work with an agent to help with applying to university.
Please be aware that some agents charge students a counselling fee and we advise you to clarify all charges in advance. You should also check if an agent is authorised to represent Newcastle University. In some instances our agents may work with other agents (sometimes referred to as sub-agents). We will not have contracts with these partners, and are unable to support them in the same way.
You should pay any course deposits or tuition fee payments directly to the University and not to an agent.
Quality assurance
We expect our representatives to be honest and accurate with the information they communicate about the University. They should always conduct themselves with fairness and integrity.
If you receive assistance from one of our representatives you are entitled to have expectations of us around how we select and work with these organisations. Newcastle University is signed up to the UK Agent Quality Framework pledge.
Contacting our representatives
We have agents all across the world. If you are a prospective student or an applicant, you can find details of the agents we work with in your country by visiting our country pages for details.
Some of our agents will offer face-to-face support and have offices in the town or city where you live. Others may make more use of digital channels, including the provision of platforms or portals through which you can communicate.
When it comes to choosing an agent, Newcastle University will not recommend one agent over another. If you wish to use an agent, you must choose one which is best equipped to meet your needs.