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About Us

Self-study language learning at one of the foremost independent language learning centres in the UK.

Our history

The Language Resource Centre was established in 1997. It aimed to promote independent language learning for all on campus in line with the University's 'Languages for All' policy. In 2014 it underwent major refurbishment. The reading room in the Old Library Building was converted into a state-of-the-art study centre.

The LRC is a cross-faculty service, based in the HaSS faculty, providing support for all language learners.

In 2024, the Centre and its team won the Vice-Chancellor's Education Excellence Award.

The Centre is proud to be a member of the:

Association of University Language Communities in the UK and Ireland (AULC) logo
Collaboration

Access the Centre

You need to bring your smartcard every time you visit as you will need it to access the facilities. Do not allow others to use your card.

You may lose your right to membership if you lend your card to another person.

Opening hours

 

DayTime
Monday - Thursday  09:00 - 17:00
Friday 09:00 - 16:45
Saturday - Sunday Closed

The Centre is closed on all Bank Holidays and public holidays throughout the year.

Physical opening hours may be subject to change at short notice, these are signposted at the LRC front desk.

Check the LRC Canvas community for more information on services and resources available in the Centre and remotely.
If you cannot access the LRC Canvas course, you may not be registered as a member of the LRC, find out how to join here.

Feedback and Suggestions

We hope you're happy with the service we provide. If you are dissatisfied with any aspect of our service, please let us know.

We welcome any feedback from complaints to compliments.

Find out what procedures we have in place to support you. Download our Centre Standards (PDF: 56 KB).

How to give feedback

You can provide your comments in a number of ways. However you choose to contact us, we endeavour to reply within five working days.

Speak to a member of staff

  • your first step is to speak to one of our staff at our reception desk

Fill in our suggestions form

You can use this form to make any type of comment about the Centre, provide feedback and/or request resources.

We process new forms each working day.

Contact our manager

  • you can also email the manager of open learning resources, Andrew Grenfell

Email or call us

  • you can also give your feedback by email or telephone. Find out how to get in touch here.
Student complaints procedure

If your problem is still unresolved, you can follow the University's student complaints procedure.