Newcastle Experience Survey
NEW: A vision for education and skills at Newcastle University: Education for Life 2030+
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How to support students to engage with the Newcastle Experience Survey
To support programmes to reach the minimum requirement of a 40% response rate, we run a comprehensive promotion campaign, with incentives for students.
Local promotion campaigns are also really key, see below for ideas and resources to help you support response rates in your school.
Central Promotion Campaign
Students will receive a weekly email from Student Surveys encouraging them to take part in the survey. Pop-up stalls will be taking place in the following locations: Philip Robinson Library, Marjorie Robinson Library, NUSU, Sports Centre foyer, Business School and the Henry Daysh foyer. The university provides incentives to support high response rates across the whole institution. Posters and postcards are available in school offices and can be re-printed from the digital files in the Toolkit.
What can you do in your school?
The Newcastle Experience Survey plays a vital role in shaping the student experience across schools and educational institutions. By gathering honest feedback on the quality of teaching, learning resources, and overall student satisfaction, the Newcastle Experience Survey helps to identify strengths and areas for improvement. To ensure the survey is as impactful as possible, it is essential that staff take proactive steps to support and promote participation.
Raise Awareness
- Share information: Use Canvas, class time, and newsletters to explain what the Newcastle Experience Survey is, why it matters, and how the feedback contributes to improving the educational experience.
- Highlight real examples: Share stories or case studies of past changes that have been made in response to survey results, demonstrating the value of participation.
Make the survey available
- Set aside time: Dedicate a portion of class or tutorial time for students to complete the survey, ensuring they have both the time and the means to participate.
- Provide technology: Ensure access to school computers, tablets, or Wi-Fi so that students can complete the online survey without obstacles.
Collaborate Across Departments
- Coordinate others: Work with school staff to include Newcastle Experience Survey promotion in broader student engagement strategies.
- Include student leaders: Partner with student reps or ambassadors to spread the word and encourage their peers to participate.
What does the Newcastle Experience Survey ask students about?
he survey has a number of core questions, relating to the following aspects of the student learning experience:
- Teaching on my Course
- Learning Opportunities
- Marking and Assessment
- Academic Support
- Organisation and Management
- Learning Resources
- Student Voice
- Mental health and wellbeing services
- Freedom of expression
Results
The results of the Newcastle Experience Survey are shared through the Strategic Insights Portal
Free text comments
- Comment analysis: Newcastle University uses Explorance MLY to analyse the student comments. Once analysed, the comments are made available to individual schools through the School Access folders.
Communication with Students
- Student Briefings: Newcastle University shares the results directly with current students through newsletters, presentations, or feedback events.
Education Poilcy and Governance Service (EPGS) will contact School Leadership Teams in advance of the results.
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