BUS2034 : Operations Management
BUS2034 : Operations Management
- Offered for Year: 2024/25
- Module Leader(s): Professor Jingxin Dong
- Owning School: Newcastle University Business School
- Teaching Location: Newcastle City Campus
Semesters
Your programme is made up of credits, the total differs on programme to programme.
Semester 1 Credit Value: | 10 |
Semester 2 Credit Value: | 10 |
ECTS Credits: | 10.0 |
European Credit Transfer System | |
Pre-requisite
Modules you must have done previously to study this module
Pre Requisite Comment
Students will need to have taken a module in business management, for example, accounting and finance, management and organisation or international business
Co-Requisite
Modules you need to take at the same time
Co Requisite Comment
N/A
Aims
Effective management of operations is critical to the success of organisations right across business and industrial sectors, the service sector, the public sector and the ‘not-for-profit’ sector. Organisations that produce products and/or deliver services have operational systems at their core. Well-designed, robust operational systems that align with an organisation's strategy and are managed consistently well are central to sustaining high levels of organisational performance.
This module provides a broad introduction to the Operations Strategy and Operations Management discipline with a focus on topics that are particularly relevant to practice. The aim of the module is to provide the foundations and frameworks to understand and analyse key issues of relevance to the management of operations in contemporary organisations. It also aims to offer an insight into the contemporary issues of the subject of operations strategy and its importance for an organisation.
Outline Of Syllabus
This module covers four key themes in Operations Strategy and Management:
1. Operations strategy
2. The management of operations (steering operations and processes)
3. Operations improvement
4. Planning and controlling operations
Learning Outcomes
Intended Knowledge Outcomes
At the end of the module students should be able to
1. Apply and appreciate the foundations and frameworks of operations management and operations strategy
2. Understand and analyse key issues of relevance to the management of operations and the applications of operations strategies in contemporary organisations.
This will enable the student to understand:
• Directing the operation;
• Designing the operation;
• Delivering the operation;
• Developing the operation.
Intended Skill Outcomes
At the end of the module students should have the ability to engage in strategic, tactical and operational analysis, and to understand, interpret and solve numerical problems with tools and techniques in operations strategy and operations management.
Teaching Methods
Teaching Activities
Category | Activity | Number | Length | Student Hours | Comment |
---|---|---|---|---|---|
Scheduled Learning And Teaching Activities | Lecture | 12 | 2:00 | 24:00 | PiP lectures |
Guided Independent Study | Assessment preparation and completion | 1 | 60:00 | 60:00 | Time for students to complete formative and summative coursework & assessments |
Guided Independent Study | Directed research and reading | 1 | 66:00 | 66:00 | Estimated based on 3 hours per teaching week (not necessarily to do in that week) |
Scheduled Learning And Teaching Activities | Small group teaching | 6 | 1:00 | 6:00 | PiP seminars |
Structured Guided Learning | Structured non-synchronous discussion | 4 | 0:30 | 2:00 | 2 per semester |
Guided Independent Study | Independent study | 1 | 39:00 | 39:00 | Balance to equal 200 overall |
Scheduled Learning And Teaching Activities | Scheduled on-line contact time | 3 | 1:00 | 3:00 | N/A |
Total | 200:00 |
Jointly Taught With
Code | Title |
---|---|
BUS2032 | Service Operations Strategy and Management |
Teaching Rationale And Relationship
The module includes lectures, exercises, readings, cases and discussions. The lectures will be formal sessions. Opportunities will be made available for discussions and Q&A. Lectures provide the concepts and frameworks. These contribute to the module’s intended knowledge outcomes. The seminars and other interactions allow responses to questions giving students the opportunity to use the concepts and frameworks. These contribute to the module’s intended skills outcomes.
Reading Lists
Assessment Methods
The format of resits will be determined by the Board of Examiners
Exams
Description | Length | Semester | When Set | Percentage | Comment |
---|---|---|---|---|---|
PC Examination | 60 | 1 | A | 25 | N/A |
PC Examination | 120 | 2 | A | 75 | N/A |
Exam Pairings
Module Code | Module Title | Semester | Comment |
---|---|---|---|
Service Operations Strategy and Management | 1 | N/A |
Formative Assessments
Formative Assessment is an assessment which develops your skills in being assessed, allows for you to receive feedback, and prepares you for being assessed. However, it does not count to your final mark.
Description | Semester | When Set | Comment |
---|---|---|---|
Written exercise | 1 | M | Group discussion and a problem solving session. Feedback is offered during the seminars and also on VLE. |
Written exercise | 2 | M | The students can practice exam questions |
Assessment Rationale And Relationship
Formative feedback is provided throughout the module in order to help students check their understanding of the teaching material to help prepare for the exams. Once a student has attended the lecture and undertaken the essential reading they can check their understanding through taking an online test. Where numerical concepts have been covered, students can undertake multiple exercises to test their understanding of these concepts. The assignment and exam assesses students’ breadth and depth of understanding of the key concepts and techniques in operations strategy and management. The examination is an appropriate way to assess the theoretical underpinning and problem solving skills associated with operations management in order to identify what is important and how to think critically. The semester one assignment assesses the work undertaken in the first part of the module. The second semester exam assesses concepts and techniques covered across the module and also assesses numeracy skills associated with application of basic techniques in operations strategy and management.
Timetable
- Timetable Website: www.ncl.ac.uk/timetable/
- BUS2034's Timetable
Past Exam Papers
- Exam Papers Online : www.ncl.ac.uk/exam.papers/
- BUS2034's past Exam Papers
General Notes
N/A
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Disclaimer
The information contained within the Module Catalogue relates to the 2024 academic year.
In accordance with University Terms and Conditions, the University makes all reasonable efforts to deliver the modules as described.
Modules may be amended on an annual basis to take account of changing staff expertise, developments in the discipline, the requirements of external bodies and partners, and student feedback. Module information for the 2025/26 entry will be published here in early-April 2025. Queries about information in the Module Catalogue should in the first instance be addressed to your School Office.