Registration FAQs

Registration Help and Frequently Asked Questions

Common registration queries and contact information

FAQ Masthead

If you experience any problems with the registration process, you should contact your school first. You can find school contact details at the back of the Student Guide, or send a message to your school using the ‘Enquire’ button on the S3P ‘Programme Details’ screen.

Student Progress Service staff can help with any queries. Please e-mail or visit the Student Services Helpdesk, Level 2, King’s Gate Building, however here are some of the most common registration queries: 

Still need some help with your registration?

If you have any further queries that aren't answered here or in the Pre-Arrival pages then do not hesitate to contact us:

***Please note, due to the current global COVID-19 situation, most teams within the University are working remotely and are unavailable via telephone. If you need to get in contact with us, please use our emails and general enquiry forms and we will be happy to help you remotely***

General registration information
Telephone: +44 (0) 191 208 3423

Tuition Fees information
Telephone: +44 (0) 191 208 5520

IT/login/account information
Telephone: +44 (0)191 208 5999

Postgraduate application information
Telephone: +44 (0)191 208 5503

Undergraduate application information
Telephone: +44 (0) 191 208 3333
General Enquiries form

Visa information
General Enquiries form