Pre-Arrival

Arriving during the Winter Break 2020-21

Arrangements for international students who arrive in Newcastle (and may need to quarantine) during the Winter Break

The following guidance has been prepared for international students who are planning to arrive in Newcastle for the first time between 19 December 2020 and 3 January 2021 when many of the usual University support services will be unavailable due to the campus being closed for the winter break.

Before you travel:

Before you travel please be aware of the following:

  • If you have travelled from, visited or made a transit stop in a country that is not on the list of exempt countries during your journey or in the 10 days before you arrive in the UK, you will need to self-isolate on arrival in the UK.
  • The list of exempt countries changes frequently. Check it regularly before you are due to travel so you know what to expect on arrival in the UK.
  • You must complete a passenger locator form in the 48 hour period before you travel to the UK. You will be asked to show proof that you have completed this form when you arrive at the UK border.
  • If you have any medication you need to take, make sure you bring enough for both your 10 day quarantine period, and for an additional period in case you need to self-isolate for longer.

Information for all students planning to arrive in Newcastle over the Winter Break:

There are several national holidays (or bank holidays) over the winter break period when many offices and shops will be closed and public transport services will either not be running or operating a reduced service.  These are:

  • Friday 25 December (Christmas Day)
  • Saturday 26 December (Boxing Day)
  • Monday 28 December (Bank Holiday)
  • Friday 1 January (New Year's Day)

If you plan to arrive over the Winter Break you will need to be prepared to make your own way to your accommodation on arrival in Newcastle.  Information to help you plan to your travel to your accommodation can be found here.  Please also take note of the UK Government’s advice on safer travel guidance for passengers

If you need to self-isolate/quarantine on arrival, please complete this self-isolation form once you reach your accommodation so that we know that you have arrived and are self-isolating.  Over the Winter Break these forms will be monitored every 3 days.

Over the Winter Break, if you need help to access food whilst you are in self-isolating/in quarantine, please let us know by completing this form  - you can expect to receive a response within 3 days.  If you have a more urgent need, please contact University Security (+44 191 208 6817) to request an emergency food parcel.

A Winter Break support package is available which includes a programme of social events (online and in-person).  Full details can be found here.

If you have any non-urgent Covid queries over the Winter Break, please complete this form  - you can expect to receive a response within 3 days.

Any urgent queries during the winter break should be directed to the University Security Team.  All emergency contact details for the winter break period can be found here.

Information for students staying in University Accommodation (including managed-partnership accommodation):

If you are staying in accommodation arranged for you by the University, once you arrive in Newcastle please contact the University’s Security Team (either by telephone on +44 191 208 6817 or by using the Help point located at the entrance of your accommodation).  Security will meet you at your accommodation and give you access to your room.  Our Security Team wear a uniform and carry ID.

If you need to quarantine in accommodation arranged by the University you will be provided with the following:

  • Bedding, Crockery and Kitchen starter packs
  • A food pack containing non-perishable items

If you have already notified us of your arrival date, these packs should be in your room ready for your arrival.

If you have not advised us of your arrival date in advance, please request these packs from the University’s Security Team when they meet you to give you access to your accommodation.

Information for students staying in private accommodation:

If you are staying in private accommodation that you have arranged yourself, please contact your accommodation provider before you travel to find out how to gain access to your accommodation.  You should also ask for information on the support they can provide should you need to quarantine on arrival.

Please make sure you know what the arrangements are for accessing your accommodation outside of normal working hours (i.e. evenings, weekends and national holidays) so you know what to do if you will be arriving at these times, or if your journey is delayed.  A list of the national holidays can be found above.

In the event that you are unable to access your private accommodation on arrival, you should contact the University’s Security Team (tel: +44 191 208 6817).