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Visa Support Team

If the information on our site does not answer your query about visas, please book an appointment.

If your query is related to one of the following topics, please first read the advice posted on our website.

Collecting your BRP Card

Find out how to collect your Biometric Residence Permit (BRP) card.

Right to study

Find out how to update your visa information with the university (passport or visa scan) as part of your Right to Study check

Working in the UK during your studies

As an international student, you may have restrictions on the number of hours you can work and the type of work you can do on your Tier 4 or Student Route visa.

Graduate route Visa

The Graduate Route ("Post-study work") is a work route for students who have completed an eligible programme of study to remain in the UK to work after their studies.

Travelling Outside of the UK

If you're planning to travel outside of the UK during your studies, you will need to check the immigration requirements for the country you are intending to visit by contacting the relevant embassy or consulate.

CAS request and Visa Renewal in-UK

Find out the requirements for applying for a Student Route visa inside and outside the UK.

Visa Application Outside UK

Find out how to apply for a Student Route Visa from Outside of the UK.

Academic Technology Approval Scheme (ATAS)

If you’re applying for undergraduate or postgraduate (taught and research) study in certain subject areas you will need to apply for Academic Technology Approval Scheme (ATAS) clearance before you can study in the UK.

Bringing your family to the UK

Find out how to bring your family and friends to the UK.

Book an appointment

If none of the information above answers your query, please book into our service using the form below. Appointments are available every working day afternoon, subject to availability.

Please note, these appointments are intended for generic advice and we may not be able to assist in specific on-going casework. 

We are unable to produce working letters or state when you are allowed to start working. Appointments cannot be used to authorise work queries.

Online appointments are made available 1 week in advance and in-person appointments can be booked up to 24 hours prior.

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