Register as a Student
You can start the registration process online, before you arrive at Newcastle.
1. Login to the Student Portal
Login to the Student Portal and select 'sign in'.
If you are asked to enter login details, please use the same User Name and password as your University IT account and e-mail in the format userid@newcastle.ac.uk or email.address@newcastle.ac.uk
You will use the Student Portal throughout your studies. Further information on how to use the Portal can be found on the Student Progress Service website.
2. Start your online registration
When you login to the Student Portal you will see the main dashboard. If you have received an e-mail asking you to register you will see a tile in the ‘Actions’ section called ‘Online Registration’.
Select this tile to start the online registration process.
On the left-hand side of the online registration screen, you will see options listed with a red cross alongside them that you must complete. We need you to check and update the information that is displayed on these screens so that we can update your student record.
To learn more about what information we keep and why, please visit the Student Progress Registration webpages.
3. Accept the Declaration
The first action you must complete is to accept the University’s Terms and Conditions. This takes the form of the Student Declaration. You will be unable to proceed with your registration if you do not accept the Terms and Conditions. Please read the Terms and Conditions before agreeing to them.
4. Confirm and update your details via the ‘My Information’ screen
Select the ‘My Information’ option on the left-hand side of the screen.
Please check your personal details and make any amendments if required. If you need to change your name, date of birth or gender please click on the ‘i’ icon alongside these fields to send a change request.
Select the ‘Next’ button at the bottom of the screen to move to the ‘Further Details’ page.
Please check the details on the ‘Further details’ page and make any amendments if required. If you need to change your nationality, please click on the ‘i’ icon alongside this field to send a change request.
Select the ‘Next’ button at the bottom of the screen to move to the ‘Addresses’ page.
Please check that your Home address details are correct and amend if necessary.
For your Term time address please enter your UK postcode in the ‘Find UK Address’ field and press the ‘Search UK Postcode’ button. This will populate your address. Please amend any details that are missing or incorrect.
Select the ‘Next’ button at the bottom of the screen to move to the ‘Trusted Contacts’ page.
On the Trusted Contacts page please enter the name and contact details of at least one person who the University could contact in the event of an emergency. It is very important that you provide this information and that the person you name is made aware that you have done this.
Press the ‘Submit’ button at the bottom of the screen.
5. Confirm your programme via ‘My Programme’ screen
Select the ‘My Programme’ option on the left-hand side of the screen.
Please check the programme details shown on this screen are correct.
If they are, please confirm by selecting ‘Yes’ from the dropdown option that is displayed below the programme details.
If the details are incorrect, please select ‘No’ and then provide a reason in the second dropdown list that is displayed. You will then need to contact your academic school at the University, and you will not be able to complete your registration until this is resolved.
6. Pay your Tuition Fees via the ‘Finance’ screen
You may need to pay your tuition fees before you can complete your registration. If this applies to you will see a ‘Finance’ option listed on the left-hand side of the online registration screen with a red cross alongside it.
Select the ‘Finance’ option to view your fees and any other outstanding financial issues.
You can pay your fees with a credit or debit card. Please follow the instructions on the screen to be directed to our secure payment portal. To ensure a smooth registration process, we recommend you arrange payment of your fees before arriving in Newcastle.
Please see the Tuition Fees website for further information about how to pay your fees.
If you have any queries about your tuition fees please contact the Tuition Fees Team.
Once you have green ticks against all the items listed on the left-hand side of your screen, your Online Registration will be complete which will be confirmed by a message that displays on the screen.
You can then return to the Student Portal dashboard where you will see that the ‘Online Registration’ tile has now been removed.
7. Final Registration
If you are a student based on the Newcastle campus, you will need to complete the final registration process. This involves collecting your University smartcard or confirming your attendance if you already have a card.
Select the ‘Final registration’ tile.
Once you have collected your smartcard (new students) or confirmed your attendance (returning students), you have fully completed registration and the Final Registration tile will disappear in your Actions on the home dashboard of the Student Portal.
9. Download a copy of your Certificate of Registration
Please download a copy of your Certificate of Registration to your phone or digital device via the ‘Download Documents’ section in ‘My Requests’ on your Student Portal before coming to collect your smartcard.
When you arrive on campus we will need you to show us this document on your phone or digital device to confirm that you have completed the online registration process before we can issue your University smartcard.
Registration help
Contact NU Service to report technical issues with your University login, access to the Portal or other University systems.
NU Service
- Website: https://nuservice.ncl.ac.uk/
- Telephone: +44 (0)191 208 5999
If you have problems with registration, contact your academic school, graduate school or Student Progress Service.
Student Progress Service
- Telephone: +44 (0) 191 208 3423
- Email: student-registration@ncl.ac.uk