Latest developments in the Student Portal
Read important information about the latest updates in the Student Portal
The Student Portal replaces and combines the services previously available in the Student Self-Service Portal (S3P) and the Newcastle University Mobile App.
Read this page for important information about the latest updates in the Student Portal.
Self-certified extensions
The Personal Extenuating Circumstances (PEC) policy allows students to apply for up to two self-certified extensions each academic year. When submitted via the Student Portal, self-certified extensions will now be automatically approved within the system, allowing students to receive their approved PEC quickly and seamlessly.
Once you have been notified this is now in place for your School, you can then submit a self-certified extension by following the below steps:
- Log in to the Student Portal
- Click on ‘My Requests’ section
- Click onto the 'Self Certified Extensions' tile and create a Self Cert Extension
You will receive an automated update once submitted on the Student Portal, confirming your extension has been granted.
Updating your personal details
It’s important to keep your address details up to date, especially your home, term-time, and trusted contact addresses, so we can reach you in case of an emergency.
University regulations require you to inform us immediately if your address changes.
You can update your personal details anytime through the Student Portal.
To check and update your personal details:
- Log in to the Student Portal
- Click on the ‘My Profile’ tile on your dashboard
- Select ‘My Information’ to view and update your data as needed
Module choice selection
Undergraduate students who will be continuing their studies in September 2025 will be invited to select their modules via the Student Portal between Monday 28 April and Monday 12 May 2025. The exact date you can access the system during this period will depend on your degree programme. More details will be emailed to you during the week commencing Monday 24 March.
How do I access the Student Portal?
The URL for the Student Portal is: https://studentportal.ncl.ac.uk/
You log in using your University email address and password. You may be automatically logged in if you are already accessing other University systems.
To make it easy to find the Student Portal, you can make it a home screen shortcut on your phone, desktop or laptop. This will appear ‘like an app’ on your home screen for easy future access. Guidance can be found on Student Portal Help.
How do I get help using the Student Portal?
Guidance and demonstration videos are available for students in the Student Portal via the Help link (top right of screen).
You’ll find answers to frequently asked questions about logging in, registration or who to contact for further information about student services.
If you have a technical issue, eg you can’t log in to the new Student Portal, then contact NUIT Service Desk.
How can I provide feedback about the new Student Portal?
We continue to review feedback that we receive directly in the Student Portal (follow the 'Feedback' link on the top right-hand menu bar).
Over the coming months, we will be working with a group of students to continue to improve the student experience of the Student Portal.