Student Voice
Find out more about Student Voice at Newcastle and how you can get involved
Student Voice is an important part of every student’s experience at Newcastle.
Throughout the year, we have a variety of opportunities for you to get involved in student voice activities and share the change you want to see at the University.
Your feedback helps us improve the student experience. We use it to shape positive change for our student community.
Complete your survey
Your responses are treated confidentially and only the Educational Policy and Governance Team within the University (the team dealing with surveys) can see individual responses. Only anonymised data is shared with Schools/programmes and any other teams within the University. Please refer to the University’s Privacy notice for current students for more information.
Please take care to not identify yourself or someone else when completing the survey.
Newcastle Experience Survey
The Newcastle Experience Survey is open to all undergraduate students who are not in their final year of study.
You can complete the survey from Monday 24 February to Friday 14 March 2025. INTO students can complete the survey now until Friday 21 February.
By taking part, you'll not only help shape the University experience but you will have a chance to one of the following prizes:
- 1000 x £5.00 campus coffee/cake vouchers
- 100 x £10.00 Co-op vouchers
- 10 University hoodies
Check out our Newcastle Experience Survey Student Guide
National Student Survey (NSS)
The National Student Survey (NSS) is an annual survey run by the Office for Students (OfS).
The NSS gathers opinion from final year undergraduate students about their university experience.
We are promoting the survey to our students between Monday 3 February and Friday 14 March. The survey remains open to students until Wednesday 30 April 2025.
Students who complete the NSS before 28 February 2025 will be entered into a prize draw where they could win one of the following prizes:
- 55 x £10 Co-op vouchers
- 10 University hoodies
Postgraduate Taught Experience Survey (PTES)
The Postgraduate Taught Experience Survey (PTES) is conducted by Advance HE.
It is open to all full-time and most part-time UK, EU and international PGT students studying a programme of at least 60 credits, the greater part of which is at M level at all campuses, including eLearning students.
The survey includes questions about how students chose their programme of study, and their experience of the programme and dissertation or project. It also asks about the whole student learning experience.
You can complete the PTES from Monday 17 March to Friday 9 May 2025.
Share your thoughts and have a chance to one of the following prizes:
- 300 x £5.00 campus coffee/cake vouchers
- 40 x £10.00 Co-op vouchers
- 10 University hoodies
Postgraduate Research Experience Survey (PRES)
The Postgraduate Research Experience Survey (PRES) is a national survey conducted by Advance HE. It gathers information about the experience of research students, focusing on students’ experiences of supervision, resources, research community, progress and assessment, and skills and professional development.
It includes all full-time and part-time UK, EU, and international postgraduate research (PGR) students.
You can complete the PRES from Monday 17 March to Friday 9 May 2025.
Share your thoughts and have a chance to one of the following prizes:
- 300 x £5.00 campus coffee/cake vouchers
- 40 x £10.00 Co-op vouchers
- 10 University hoodies
Student Representation
Many Student Voice activities are run by or in collaboration with your Students’ Union. For example, you will have a course and school rep who regularly represents you at Staff Student Committees (SSCs) with key staff from your School.
More information on how the rep system works, who you are represented by and how you can get involved can be found on your Students’ Union website.
Support available
Questions about the survey
If you have a question about any of the surveys, please email Student Surveys.
How to raise a concern
There may be occasions during your studies when things may not work out quite as you would wish or something may go wrong. We are very receptive to resolving any issues you may experience. Support is available to help you do this.
Providing feedback on your studies is different to seeking support, raising a concern or making a formal complaint. Please do not use the free text sections of surveys to disclose these issues, as we will not be able to direct you to the appropriate support.
If you need help with any of the issues listed, please follow the pages below for further information.
Tell us what has happened
Our Student Health & Wellbeing Service is here for students who have experienced any form of hate crime or hate incident or sexual violence.
Complaints and disciplinary procedures
Please do not use the comments sections of the surveys to raise a formal complaint against staff members or other students.
If you would like to raise a formal complaint about a staff member, please use the University’s Complaints procedure.
If you would like to report misconduct by another student, please write to Student Progress at casework@ncl.ac.uk for investigation.