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Contact Student Wellbeing
There are multiple ways you can get in touch with student wellbeing, depending on your situation and your needs.
Emergency and crisis support
Urgent and emergency care - ☎ 999
Papyrus Hopeline247 - ☎ 0800 068 4141
Wellbeing support
Our resources page offers support and advice
Request wellbeing supportContact details and opening hours
Contact us
Please complete our enquries form below.
Telephone: + 44 (0) 191 208 3333
Your Enquiry
How to find us
The main Student Services entrance is from Great North House, Level 1, opposite the Civic Centre carpark and along from The Hancock Pub.
If you need an accessible room, please let us know. We can offer a reserved parking bay to disabled students on request.
Opening hours
Student Health and Wellbeing Services
Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Counselling Service (term time)
Monday: 09:00-21:00
Tuesday: 09:00-21:00
Wednesday: 09:00-21:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Counselling Service (outside term time)
Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
We're closed on weekends, all bank holidays and during the university Christmas closure period.
Emergency contacts
If you're experiencing an emergency on campus, you can telephone university security on 0191 208 6817 (available 24 hours a day).
Find our Security Office
Our what3words address is: ///intent.evenly.agreed
If you or someone else is in immediate danger, please phone 999. The call is free and you can make it from any phone to contact the fire service, police, ambulance and the coastguard.