Student and Staff Wellbeing

Covid-19 Update - 20 July 2020 - London UG

Covid-19 Update Message to UG and PGT students at Newcastle University London - 10 July

Anne Coxhead, Head of Newcastle University London (Ops), shares the latest updates with London UG students.

Dear Newcastle University London UG Students,

If you have any queries or concerns, please contact us at

Dear NUL Undergraduate and Postgraduate Taught students,

In this week’s message I provide more information on:

  • The move to Canvas – the new Virtual Learning Environment
  • The outcome of a review of our key student-facing policies
  • Guidance on support for students who have a disability, long term health or mental health condition, specific learning difficulty and/or caring responsibilities

It’s another long message, but it does contain some important updates that will assist with the continuation of your studies/research. You may find that you need to take action in response to some of the updates, so please can I encourage you to read to the end!   

This message and the archive of recent messages can be accessed on the dedicated Coronavirus webpages. 

The Move to Canvas

From Friday 31 July 2020, access to Blackboard for students and staff will no longer be possible as we move to Canvas, our exciting new learning platform.

This transition to Canvas will bring a number of benefits to students, most importantly - ease of use, and it will be the place to go for any of your online learning materials and assignments from 31 July 2020 onwards. This includes resits or deferred assessments that will take place in the August assessment period and any other assessment submissions (including PG dissertations) that have a due date beyond 31 July 2020.

ReCap recordings and content for courses from 2017-18, 2018-19 and 2019-20 will automatically transfer into Canvas during the week commencing w/c 20 July 2020 and will no longer be accessible from Blackboard after that date. 

Make sure you are ready for the switch to Canvas by following 5 key steps:

  1. Save Assessment Feedback

If you will need access to any assignment feedback after 31 July 2020 then you will need to download this from Blackboardbefore 31 July 2020 as this does not copy into Canvas. Details about how to do this are available on the Canvas Student FAQspage.

  1. Familiarise yourself with Canvas

Access the student online Getting to Know Canvas course at any time and work through it at your own pace or check out the library of Canvas Student guides.

  1. Download the Canvas app

The Canvas Student app allows you to access your courses and groups, receive notifications and messages, submit assignments and more from your mobile device. The app is available for Android and iOS devices.

  1. Manage your notifications

Set your notification preferences so that you get the information you need from Canvas where and when you want it.

  1. Access and personalise your courses 

You will get access in Canvas to any 2017-2018, 2018-19 and 2019-20 taught courses that you were enrolled on in Blackboard as a student as well as any communities on the 10th July 2020. Please note that as this is a different platform to Blackboard, the content may not be structured in the same way. By default the Canvas dashboard will show you up to 20 courses which you can personalise. To manage what is displayed, favourite the courses you need access to the most.

Further information, Canvas updates and answers to FAQs can be found on the Canvas website.

Update on Student-facing Discipline Policies

Earlier this year, a working group was set up to review student-facing discipline policies.  The Group, chaired by the Vice-Chancellor, included sabbatical officers (Katie Smyth, President, and Sara Elkhawad, Welfare and Equality Officer) and was established to provide reassurance to students about how the University handles student complaints and discipline issues.

The work of the group was informed by the views of the wider student body which were obtained via a number of focus groups involving students and led by NUSU.  It also drew on the findings of a survey conducted by the ‘It Happens Here Society’ and NUSU staff that captured the experiences of students reporting incidents of sexual misconduct at University. 

In addition, external legal advice on our policies was sought from Eversheds Sutherland and a ‘critical friend’ was engaged from the University of Warwick where they have recently undertaken a similar review.

At its meeting on 24 June Senate, the University’s academic governing body, approved a number of ‘student friendly’ policies.  These policies include the following changes which respond directly to concerns expressed by students:

  • Responding and reporting students will receive information on any sanctions that are applied and both parties will have the right of appeal.
  • Sanctions imposed by Newcastle University as a result of a disciplinary hearing on sexual misconduct and hate related incidents, will prevent the responding party from readmission to the University for a further programme of study until the reporting party is no longer a student of the University.
  • All reports of sexual misconduct should be logged via the University’s Report and Support online reporting system, including anonymous reports. This will facilitate effective case management from trained colleagues in Student Health and Wellbeing, and help monitor any trends in sexual misconduct e.g. if there are a high amount of cases in a particular halls of residence.
  • Reporting parties will be provided with a named contact in Student Health and Wellbeing who will provide independent support throughout the complaint and resolution process.

Further work is to be done to revise the inductions and training for students on issues such as sexual and hate related misconduct, and to implement a centralised hate crime reporting channel on the University’s Report and Support system. 

The University will continue to work through its Changing the Culture Working Group with the new team of sabbatical officers to implement improvements. 

If you have any questions or would like further information please contact 

Support for students who have a disability, long-term medical condition, mental health condition, Autistic Spectrum Disorder, specific learning difficulty and caring responsibilities

During these Covid times and in preparation for the academic year 2020-21, it is vital we understand your needs.  Firstly, we ask that you update the University on any changes to your personal details and where necessary, update disclosure of your disability. If your personal details have changed, please complete this form

Secondly, we would ask you to reflect on how you have managed your studies in these unprecedented times and to let us know if we need to put in place support for you, or review your existing support and adjustments for the academic year 2020-21 should remote learning and assessment continue.  This will provide an opportunity for us to discuss with you support issues related to your disability/long term health or mental health condition/specific learning difficulty should these be relevant. 

If you wish to discuss your needs further, it is recommended that you arrange an appointment with our Wellbeing Officer before you take summer break. To book an appointment please email  as this will ensure any support or changes/updates to existing support are in place for your return in Semester 1 of 2020-21.

If you have an SSP in place and have transferred course or will be studying a postgraduate course in the academic year 2020-21, please get in touch as we will need to review and update your SSP.  

Please be aware that Student Health and Wellbeing advisors are currently working remotely. You can also contact our Wellbeing team via the following email addresses:  

  • To contact the Disability Team regarding a disability, or long-term medical condition(s) please email:  
  • To contact the Specialist Learning Team regarding a specific learning difficulty, such as Dyslexia, Dyspraxia, Dyscalculia,  AD(H)D or Autistic Spectrum Disorder please email:  
  • To contact the Mental Health Advisor Team regarding a mental health condition please email:

Details of our service can be found by visiting theStudent Health and Wellbeing webpages. If you have any further questions or concerns, or you would like to book an appointment, please do contact the team.

With thanks and best wishes,


Anne Coxhead, Head of Newcastle University London (Ops)

Newcastle University London