I'm feeling good
I want to find out about what the university can offer to help me look after my mental wellbeing.
Our supportYour wellbeing needs will change throughout your time at university. We'll give you the support you need at every stage of your time studying with us.
Urgent and emergency care - ☎ 999
Papyrus Hopeline247 - ☎ 0800 068 4141
Our resources page offers support and advice
Request wellbeing supportI want to find out about what the university can offer to help me look after my mental wellbeing.
Our supportI’m feeling okay but I would like some information and advice about how I can improve my own wellbeing.
Our supportThe way I’m feeling is having some impact on my day to day life and my usual ways of helping myself aren’t working.
Our supportI am struggling to function at my best and making some unhealthy choices to help try and deal with my issues.
Our supportI’m in a crisis and having extreme difficulty coping with my situation. I don’t feel I can keep myself safe.
Our supportTalkCampus is a free app that offers a global mental health support network. You can talk with other students from around the world 24/7; it's a safe space to discuss your mental health.
Looking to make new friends at university? Umii matches you with other students based on your interests, course type and societies. Umii makes it super easy to connect, start conversations and develop friendships.
Look after your physical health and mental wellbeing by taking part in our sport and active wellbeing activities.
Be Well@NCL is a collection of tried and tested books we've chosen in partnership with our student health and wellbeing service and other health professionals. You and anyone at the university can borrow these books to help understand and manage your mental health and wellbeing.
5 simple steps that you can take every single day to improve your mental wellbeing.
We welcome everyone in the transgender and non-binary community. We do all we can to ensure that students identifying as transgender and non-binary are not disadvantaged.
We recognise that students may wish to discuss specific support and advice without the need to approach lots of people. We provide an Initial Point of Contact (IPC) who can support and advise students about their options. These include how to get your name and gender changed on university records without the need for a deed poll.
The IPC may also liaise with or signpost students to other parts of the University or external services as appropriate. Contact the IPC via our form.
Our peer mentoring service helps you make a smooth transition into university with the support of an experienced student peer. They can give you direct advice and guidance on your university experience. We run these schemes at school and subject levels, and peers are supported by staff co-ordinators.
Give it a Go is an activity programme for all students and staff where you can try new things. It's open to all abilities and you don't need a membership.
We have over 180 student-run societies to help you meet like-minded people and try different hobbies and interests.
Love playing the piano? We have some communal pianos on campus that you can play. Take some time out of your busy day to do something you love!
Our Academic Skills Kit has everything you need to develop your academic skills, from maths support and exam prep to essay writing. You can also find out about where you can go for more support.
Struggling to find and register with a GP (Doctor)? We can help with our student GP registration scheme.
ResLife supports all of our students within university-owned and managed partnership accommodation.
Our Safe Taxi scheme (in partnership with Budget Taxis) helps students stranded with no money get home safely.
You can find out how you book a taxi on our Staying Safe page.
We offer the SafeZone App for free to our students and colleagues. If you need help while you're on campus, it'll connect you directly to our security team.
I’m feeling okay, but some issues are starting to impact on my day-to-day life. I'd like some information and advice about how I can make positive changes.
For this level of need, you feel ok but you may like some information and guidance about how you can improve your health, wellbeing and study. There are a range of online and in-person resources and support you can access.
Our Student Wellbeing Advisers are the first point of contact within your academic school for support, advice and guidance. They can help break down any barriers to learning you may be experiencing.
TalkCampus is a free-to-download app where you can talk with other students from around the world if you’re struggling and worried about your mental health.
Looking to make new friends at university? Umii matches you with other students based on your interests, course type and societies. Umii makes it super easy to connect, start conversations and develop friendships.
Our iNCLude self-help app is designed to help you take small steps to improve and maintain your own wellbeing.
Your personal tutor is your first point of contact for practical advice or direction on academic and non-academic matters.
Our Listening Ear scheme offers you a one-off or regular conversation with a member of the Pastoral Care team.
Our Disability Service provides a range of advice, information and guidance to disabled applicants and students throughout your time at Newcastle.
We offer support for students who:
We also offer specialist counselling for Sexual Violence
We welcome everyone in the transgender and non-binary community. We do all we can to ensure that students identifying as transgender and non-binary are not disadvantaged.
We recognise that students may wish to discuss specific support and advice without the need to approach lots of people. We provide an Initial Point of Contact (IPC) who can support and advise students about their options. These include how to get your name and gender changed on university records.
The IPC may also liaise with or signpost students to other parts of the University or external services as appropriate. Contact the IPC via our form.
The Student Advice Centre provides advice, guidance, information and representation on academic, finance and housing issues, as well as legal information, employment, health and consumer support.
The Welfare and Support Centre is a space for you to access any support, resources, and information you might need to support your wellbeing, welfare and safety while you study.
We offer a variety of helpful wellbeing workshops, throughout the academic year to help you maintain or improve your wellbeing while you study here at Newcastle.
Our Student Financial Support team provides advice and guidance on a managing your money, funding and sources of additional income during your time at Newcastle
Nightline is a student-run listening service providing emotional support and information, open every night during term time by phone (8pm-8am) and IM (8pm-midnight).
The way I’m feeling is having some impact on my health, wellbeing and studies and my usual ways of helping myself aren’t working.
I would like to discuss my issues with a professional such as a counsellor or disability adviser.
For this level of need, your day-to-day life is being affected by the way you are feeling. The things you usually do to help yourself feel better aren't working at the moment. Please see our range of support you can access.
TalkCampus is a free-to-download app where you can talk with other students from around the world if you’re struggling and worried about your mental health.
The Hub of Hope is the UK’s leading mental health support database. It is provided by the national mental health charity, Chasing the Stigma, and brings together local, national, peer, community, charity, private and NHS mental health support and services.
We provide time-focused counselling for students who are struggling with a range of life concerns.
Some students prefer to access counselling away from the university. Working in partnership with the NHS, Vita provides talking therapy services and can offer advice and guidance on the best options for you.
Our Disability Service provides a range of advice, information and guidance to disabled applicants and students throughout your time at Newcastle.
Our Student Financial Support team provides advice and guidance on managing your money, funding and sources of additional income during your time at Newcastle
We offer support for students who:
We also offer specialist counselling for Sexual Violence.
Our Listening Support scheme offers you a one-off or regular conversation with a member of the Pastoral Care team to check in about concerns and offer support.
Student Progress is a broad range of services for students, graduates and staff covering the entire student lifecycle, from registration to examinations and congregations. Includes details of the personal extenuating circumstances (PEC) process.
I'm struggling to function at my best and making some unhealthy choices to help try and deal with my issues. I'd like to discuss with a specialist professional.
I'd like to discuss my issues with a specialist professional.
For this level of need, you may have severe or long-term difficulties. You may need support from a specialist either within the university or with an external agency.
We can offer cognitive behavioural therapy for a range of mental health conditions, including phobias and anxiety.
We also work closely with the NHS and have a specialist mental health nurse on-site.
We work with Eating Distress North East (EDNE) to offer counselling to those struggling with eating distress or disorders.
The Neighbourhood Beat Manager for Newcastle University is PC 2458 Gary White. You can contact him directly if you need help:
Email: gary.white@northumbria.police.uk
Phone: 0191 208 6817
Contact 999 for emergencies or the Northumbria Police switchboard 101 for non-emergencies.
I’m in a crisis and having extreme difficulty coping with my situation and I don’t feel I can keep myself safe.
At this level of need, you feel that you are at risk or are in a crisis and don't feel that you can keep yourself safe. You may need urgent specialist help and support.
However difficult things may feel, there is always help and support available. The most important thing is to reach out.