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Living With Us

Useful information for current and future residents.

Whether you’re moving in, currently living at the University, or moving out, we have all of the information you need. 

Moving in

Moving to University is an exciting time; find out about the arrival process, read our welcome booklets, and learn what you do and don't need to bring with you.

Room changes

If you’re not happy with your room you may be able to swap rooms with another student, or transfer to an empty room in another residence. Find out about the options available to you.

ResLife

Our ResLife team are here to support you throughout your time at University, offering a range of social activities to meet new people, tips on how to hack independent living, and signposting to the right support for you.

Student support

Our dedicated Student Support Manager works closely with the Student Health & Wellbeing team to provide you with a range of services, from help with flatmates to personal and academic support.

Safety and security

Keeping yourself and others safe is important. Find out about the safety measures we have in place, plus your responsibilities to ensure everyone remains safe while living in our residences.

Leaving us

Whether you’re nearing the end of your contract or leaving early, we’re here to help you through the process. Find out what you need to do when moving out and what you should and shouldn’t leave behind.

Your questions answered

What should I do if I have a problem with my accommodation?

If you have a problem with your accommodation, the first step is to contact your accommodation reception who will help you to resolve any issues you may be experiencing. If you need to report a fault to any fixtures or fittings, please visit our Report a Fault page. 

Can I have pets in University accommodation?

We are not able to allow pets in accommodation, although there is an exception if you have a registered assistance dog that is required to perform certain tasks for you directly related to your disability. If you require an assistance animal related to a medical need, please contact the allocations team to discuss your application.

How can I pay my rent for University accommodation?

There are various ways that you can pay for your accommodation. There are options to pay in full before your arrival or in termly or monthly instalments. Please visit Accommodation Payments to find out more.