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Library Help - how we're doing and what you think of our service

27 January 2025

Library Help is our 24/7 enquiry service, where you can email, chat, text, phone or ask in-person any library queries you may have.

We ask you to feed back about, and rate, our service and here’s what you had to tell us:

 "Quick, efficient and solved my issue"

 "Really helpful and quick response to a query related to signposting a student."

 "Went out of her way to find information. AMAZING!!!!!!!"

 "This is the most useful service the uni provides as far as I can tell, most people don't know about it though."