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Student Support and Wellbeing

We’re proud of the supportive environment and inclusive culture we’ve created for our students.

We’ve designed our support services to support your academic and personal growth during your time with us.

Personal Tutor

From the start of your studies, we’ll pair you with a Personal Tutor. They’ll be an academic staff member in the School of Computing and be your dedicated point of contact.

Your tutor will:

  • support you in making informed academic decisions
  • provide personalised support throughout your studies
  • help you access extra support services
  • write references for your job applications
A student sitting in the Urban Cafe, in the Urban Sciences Building, drinking a coffee and talking with a colleague.

Student Wellbeing Adviser

Our dedicated Student Wellbeing Adviser is here to offer personalised guidance when you need it. They’re available for one-to-one support and can help you with any personal issues that may affect your wellbeing.

We also have a wellbeing consultation room, which is a safe and welcoming space. You can use this space to meet with our adviser and talk through any concerns you might have.

Our Student Wellbeing Adviser can:

  • connect you with the right support for a variety of personal matters
  • provide practical resources to help you maintain and improve your mental health
  • help you navigate the central Student Health and Wellbeing Service and internal services such as the Counselling Service or Financial Support Team
Two students sitting together on the stairs, one with a laptop.

The pastoral support has really benefitted me. I moved to Newcastle from the Middle East, and they helped me manage the cultural differences and being homesick.

Leah Tang, Computer Science with Industrial Placement BSc

Peer Mentors

Our Peer Mentor scheme pairs our undergraduate students with a Stage 2 or 3 computing student to help and support you during your first year.

They work with first-year students by offering assistance when you need:

  • support with academic and personal matters, like understanding your timetable or where to get a great cup of coffee
  • someone who listens and has been there before
  • someone to go through different options and talk through choices
  • information about where to get specialist advice and help

This scheme doesn’t replace personal tutoring or wellbeing advisers. But it does complement and supplement these services.

Two students sitting together on a couch in the Urban Sciences Building.

Support spaces

We’ve designed several spaces in our School based on feedback from our students.

These support spaces:

  • promote mental and emotional wellbeing
  • accommodate diverse needs
  • foster an inclusive atmosphere
Student studying at a table.
The Retreat

This is a sensory space designed for the unique needs of neurodiverse students. It has relaxing stimuli to help you unwind from the demands of student life.

Wellbeing room

This quiet space is perfect for relaxation and taking a moment to breathe. It’s also available for students who need a calm environment for medical reasons.

Prayer room

Our prayer room is open to all faiths and those without. It’s available for prayer, meditation, or quiet reflection.

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