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Admissions Complaints and Appeals Procedure – October 2017
Admissions Complaints and Appeals Procedure
Contents
A Introduction
B General Provisions applicable to both complaints and appeals
C Complaints Procedure
D Appeals Procedure
E Application for review of the outcome of complaints and appeals
A Introduction
Complaints
Part C of the procedure described below shall be followed in cases where an undergraduate or
postgraduate applicant to the University wishes to complain about the administration of the
University’s admissions policies and procedures. It shall not be used where a complaint relates to the
service or procedures of the Universities and Colleges Admissions Service (UCAS), in which case
UCAS’ own complaints procedure should be followed.
The policies and procedures of relevance are
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:
Admissions Policy
MBBS Admissions Policy (for admissions to the Bachelor of Medicine and Bachelor of
Surgery (MBBS) degrees)
School of Dental Sciences Admissions Policy
English Language Policy
Policy and Procedures for admitting Students Under 18
General Entrance Requirements (contained in the Undergraduate Progress Regulations)
Postgraduate Entrance and Admissions Requirements (contained in the University’s
Postgraduate Taught Progress Regulations; Regulations for Research Masters Degree
Programmes (excluding MPhil programmes); and Master of Philosophy Progress Regulations;
and Doctor of Philosophy Progress Regulations)
Criminal Convictions Policy and Procedure for Undergraduate and Postgraduate Admissions
Procedure for Dealing with UCAS Applications Identified through UCAS’ Similarity
Detection Service.
Appeals
Part D of the procedure shall be used in cases where an undergraduate or postgraduate applicant
wishes to appeal against the decision of an undergraduate or postgraduate admissions selector.
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If you wish to obtain any of the policies and procedures listed, please telephone 0191 208 3333 or enquire online at
www.ncl.ac.uk/enquiries