Technical guide
If you're having any technical problems with your application you can use this guide to help you find the solution.
Create a new account online through our application portal. You can access your account at any time, saving your application as you go. After you submit your application you can track the progress of your application too.
You will need to create a password and profile when you register. There are a few rules though you need to bear in mind when you enter a password:
- must be at least 9 characters
- must contain characters from at least 3 of the following: uppercase (for example: A); lowercase (for example: a); digit (for example: 1) and non-alphanumeric (for example: ?!&)
To create your profile you'll also need to enter your:
- first name
- surname name
- date of birth
If you're a current Newcastle University student, you must use your 8 character Student Self Service Portal (S3P) login and password. This does not apply to INTO, NUIS, and NUMed students.
Make sure you whitelist our email address to make sure you don't miss any contact from us.
If you experience problems when logging in to the application form, email us at it.servicedesk@ncl.ac.uk. Please include the subject 'Technical issue with Apply to Newcastle Portal'.
Please include your full name and the email address you used to create your application. Please also include details or a screenshot of any issues and/or error message.
Don't worry if you have forgotten your password. You can click the link "Forgot your password?" on the login page of the application portal and enter your email address to reset it. You'll then need to follow the link on the email we send you to create a new password.
You can use the application portal to contact the Postgraduate Admissions Team. You can use this to make changes to your personal details or contact addresses. To do this:
- log in to your account on the application portal
- click 'Create Enquiry' button
- type in a subject and select an enquiry category from the list
- enter your enquiry into the text box
- click 'Submit'
To attach document(s) to your application, select ‘Supporting Documentation’ from the left-hand menu. There will be a list of required documents. Complete the following steps:
- Click 'Upload Documents' to find and select your document
- Select the document type from the dropdown list
- Click 'Choose files' to upload your document
- Click 'Submit'
Before you can submit your application, you must attach a copy of any mandatory documents including your degree transcript. If you are still studying you should provide a current transcript of your degree studies to date. When you upload these documents you must select the document type. Please select if it is a 'transcript' or a 'translated transcript'.
When you are ready to submit your application, select ‘Submit Application’ from the left-hand menu, after you have read and accepted the terms and conditions - click 'Submit Application’.